Returns & Exchanges
At AstroSage AI Shop, we want you to feel confident in your cosmic style. If your purchase doesn't align with your expectations, you can return or exchange eligible items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Place the unwashed and unworn apparel in its original packaging with all tags attached to ensure a smooth processing experience.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your return parcel.
- 4.Ship and Track
Drop off your package at any authorized carrier location and keep your tracking number handy until your refund or exchange is confirmed.